Política de reembolso

We recommend using the Free edition and starting the 168-hour Pro trial before you decide to buy. Neither costs anything or needs a card.

When we refund

• A duplicate payment, or a transfer above the order's amount: the extra is refunded in full.
• You paid, but the administrator cannot open the paid right for you.
• The paid right does not work because of a problem in the program that cannot be fixed within 7 days of being reported.

When we do not refund

• You change your mind after the right was opened and used.
• Your account in a game or another service was suspended because that service does not allow macros.
• A monthly or yearly plan that has already ended.
• An offline key that has been issued, because a key cannot be revoked, except when the program does not work as described above.

How to ask for a refund

• Ask within 7 days of paying, through the contact page.
• Include your username, the transfer slip, and the account the refund should go to.
• The administrator replies within 7 working days. If it is approved, the money is transferred back within 7 working days after that.

Once refunded, the paid right from that order is cancelled. A computer that already received it returns to Free when the right it was last given expires.